COVID-19 UPDATE

An update from us on COVID-19 and what we’re doing to help NZ, our customers and our people. Read the update

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FAQs

When will my Clever Home package arrive?
Your Clever Home package will be delivered between 3-7 working days from the time we have processed your request and your connection is active. 
 
Who do I contact if I have any issues with the Clever Home products?
Email your query to TP-Link at support.nz@tp-link.com or call the TP-Link support line on freephone 0800 875 465, option 5 and quote your product model number from the insert provided in your package.