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5 GREAT REASONS TO CHOOSE GENESIS AS YOUR ELECTRICITY PROVIDER

Flexible or fixed price plans
Prompt payment discounts
Energy management tools
Earn Fly Buys
New Zealand based customer service centre

Your Plan, Your Way

If you're joining Genesis for the first time, or you're an existing customer moving house, join or move your electricity online with Genesis and we'll make it easy for you by giving you a choice of future-facing tech just to say thanks. 

Looking for price certainty?Lock in great rates when you sign up to our 12 month fixed pricing plan.  If you are renting or unsure what the next 12 months will bring, we have a flexible plan, with no fees if you move or cancel. All our customers can enjoy prompt payment and dual fuel discounts.

Choose from one of these great offers

Electricity

Flexibility

Electricity Offer Details
  • Electricity Flexible Plan
  • No exit fees
Rewards with Genesis
  • 10% prompt payment discount
  • Earn Fly Buys Points
  • Power Shouts
Our best service
  • The convenience of one bill for all fuels you have with us
  • The Energy IQ app

$100 Credit

Electricity Offer Details
  • $100 Price Park Electricity Credit
Rewards with Genesis
  • 10% prompt payment discount
  • Earn Fly Buys Points
  • Power Shouts
Our best service
  • The convenience of one bill for all fuels you have with us
  • The Energy IQ app

Electricity & LPG bottled gas

Flexibility
+ One Free 45kg Bottled Gas

Dual Fuel Offer Details
  • Electricity Flexible Plan (no exit fees)
  • 1 x $128 45kg Bottled Gas for free
  • 6 Months Fixed Bottled Gas pricing
Rewards with Genesis
  • 15% prompt payment discount
  • Earn Double Fly Buys Points
  • Double Power Shouts
Our best service
  • The convenience of one bill for all fuels you have with us
  • The Energy IQ app

$100 Credit + One Free 45kg Bottled Gas + $100 Bonus Credit

Dual Fuel Offer Details
  • $100 Price Park Electricity Credit
  • 1 x $128 45kg Bottled Gas for free
  • 6 Months Fixed Bottled Gas pricing
  • $100 Bonus Dual Fuel Credit
Rewards with Genesis
  • 15% prompt payment discount
  • Earn Double Fly Buys Points
  • Double Power Shouts
Our best service
  • The convenience of one bill for all fuels you have with us
  • The Energy IQ app
Offers only applicable to residential customers.
A $150 exit fee per fuel applies to fixed term plans.
Prompt payment discount applies when you pay your bill on time and in full.
In the case of a free LPG bottle your first order must be for 2 or more 45kg bottles. Free bottle is applied as a credit to your account.
If you have more than two bottles, an additional fee of $5.50 per bottle will apply
$100 Bonus Credit (dual fuel) is only applicable once per account.
All credits are one-off and include GST.
Genesis Energy’s  2019 12-month Price Park, Bottled Gas Smart PlanFly BuysPower ShoutLPG and Standard Terms and Conditions apply where applicable.

FAQs

Where can I find power, gas and bottled gas prices?
You can find an indication of the gas prices we have available on our prices page.
Where do I find my account balance and how do I understand my power bill?
Click here for better understanding of your bill or you can register or log in to use Energy IQ to locate your account balance where you can also:
  • Manage bills and payments
  • Add properties and energy types (electricity, natural or bottled gas)
  • Organise moving house in minutes
  • Enter a meter read to get an updated power bill
What options do I have if I’m having problems paying my bill?​
We’re here to help keep the lights on and your house warm and comfortable. Here are some ways to get help to pay your bill:
Call us on 0800 300 400, Monday to Friday 8am – 8pm.

Perhaps Work and Income New Zealand can give you some extra help – phone them on 0800 559 009.
Or phone 0508 283 438 for some advice regarding budgeting and managing bill payment from the New Zealand Federation of Family Budgeting Services.

You can also view Ways To Pay Your Power Bill on our website for information on how to pay your bill.
I forgot my Energy IQ username and password – how do I reset my password?
 

Please go to Energy IQ and have your customer number on hand to reset your user name or password. Feel free to find out more about Genesis Energy IQ – please click here.

I’ve heard about the Energy IQ App - how can I find out more?
Click here to visit our website for more information on our App.