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5 GREAT REASONS TO CHOOSE NATURAL GAS WITH GENESIS.

Flexible or fixed priced gas plan options
Prompt payment discounts
Energy management tools
Earn Fly Buys on the gas you use
New Zealand based customer service centre

Your Plan, Your Way

Make the most of having natural gas piped to your home with one of our flexible or fixed term plans. If you are renting, the flexible plan has no cancellation or moving fees.

All customers can enjoy a prompt payment discount when you pay in full, on time and if you have your power and gas with us, you will receive a dual fuel discount.

Choose from one of these great offers

Natural Gas

Flexibility

Natural Gas Offer Details
  • Natural Gas Flexible Plan
  • No exit fees
Rewards with Genesis
  • 10% prompt payment discount
  • Earn Fly Buys Points
  • Power Shouts
Our best service
  • The convenience of one bill for all fuels you have with us
  • The Energy IQ app

$100 Credit

Natural Gas Offer Details
  • $100 Price Park Natural Gas Credit
Rewards with Genesis
  • 10% prompt payment discount
  • Earn Fly Buys Points
  • Power Shouts
Our best service
  • The convenience of one bill for all fuels you have with us
  • The Energy IQ app

$150 Credit

Natural Gas Offer Details
  • $150 Price Park Natural Gas Credit
Rewards with Genesis
  • 10% prompt payment discount
  • Earn Fly Buys Points
  • Power Shouts
Our best service
  • The convenience of one bill for all fuels you have with us
  • The Energy IQ app

Clever Home Camera

Natural Gas Offer Details
  • 1 x TP-Link HD Pan/Tilt Wi-Fi Camera
    (Wi-Fi Camera RRP $199)
Rewards with Genesis
  • 10% prompt payment discount
  • Earn Fly Buys Points
  • Power Shouts
Our best service
  • The convenience of one bill for all fuels you have with us
  • The Energy IQ app

Clever Home Plus

Natural Gas Offer Details
  • Clever Home Plus (RRP $379):
  • - 1 x TP-Link HD Pan/Tilt Wi-Fi Camera
  • - 1 x Kasa Smart Wi-Fi LED Light Bulb
  • - 1 x Kasa Smart Wi-Fi Plug
Rewards with Genesis
  • 10% prompt payment discount
  • Earn Fly Buys Points
  • Power Shouts
Our best service
  • The convenience of one bill for all fuels you have with us
  • The Energy IQ app

Electricity & LPG bottled gas

Flexibility
+ One Free 45kg Bottled Gas

Dual Fuel Offer Details
  • Electricity Flexible Plan (no exit fees)
  • 1 x $120 45kg Bottled Gas for free
  • 6 Months Fixed Bottled Gas pricing
Rewards with Genesis
  • 15% prompt payment discount
  • Earn Double Fly Buys Points
  • Double Power Shouts
Our best service
  • The convenience of one bill for all fuels you have with us
  • The Energy IQ app

$100 Credit + One Free 45kg Bottled Gas + $100 Bonus Credit

Dual Fuel Offer Details
  • $100 Price Park Electricity Credit
  • 1 x $120 45kg Bottled Gas for free
  • 6 Months Fixed Bottled Gas pricing
  • $100 Bonus Dual Fuel Credit
Rewards with Genesis
  • 15% prompt payment discount
  • Earn Double Fly Buys Points
  • Double Power Shouts
Our best service
  • The convenience of one bill for all fuels you have with us
  • The Energy IQ app

$150 Credit + One Free 45kg Bottled Gas + $100 Bonus Credit

Dual Fuel Offer Details
  • $150 Price Park Electricity Credit
  • 1 x $120 45kg Bottled Gas for free
  • 6 Months Fixed Bottled Gas pricing
  • $100 Bonus Dual Fuel Credit
Rewards with Genesis
  • 15% prompt payment discount
  • Earn Double Fly Buys Points
  • Double Power Shouts
Our best service
  • The convenience of one bill for all fuels you have with us
  • The Energy IQ app

Clever Home Camera + One Free 45kg Bottled Gas + $100 Bonus Credit

Dual Fuel Offer Details
  • 1 x TP-Link HD Pan/Tilt Wi-Fi Camera
    (Wi-Fi Camera RRP $199)
  • 1 x $120 45kg Bottled Gas for free
  • 6 Months Fixed Bottled Gas pricing
  • $100 Bonus Dual Fuel Credit
Rewards with Genesis
  • 15% prompt payment discount
  • Earn Double Fly Buys Points
  • Double Power Shouts
Our best service
  • The convenience of one bill for all fuels you have with us
  • The Energy IQ app

Clever Home Plus + One Free 45kg Bottled Gas + $100 Bonus Credit

Dual Fuel Offer Details
  • Clever Home Plus (RRP $379):
  • - 1 x TP-Link HD Pan/Tilt Wi-Fi Camera
  • - 1 x Kasa Smart Wi-Fi LED Light Bulb
  • - 1 x Kasa Smart Wi-Fi Plug
  • 1 x $120 45kg Bottled Gas for free
  • 6 Months Fixed Bottled Gas pricing
  • $100 Bonus Dual Fuel Credit
Rewards with Genesis
  • 15% prompt payment discount
  • Earn Double Fly Buys Points
  • Double Power Shouts
Our best service
  • The convenience of one bill for all fuels you have with us
  • The Energy IQ app
Offers only applicable to residential customers.
A $150 exit fee per fuel applies to fixed term plans.
Prompt payment discount applies when you pay your bill on time and in full.
In the case of a free LPG bottle your first order must be for 2 or more 45kg bottles. Free bottle is applied as a credit to your account.
$100 Bonus Credit (dual fuel) is only applicable once per account.
All credits are one-off and include GST.
Genesis Energy’s Winter 2019 12 Month PricePark OfferWinter 2019 24 Month PricePark OfferBottled Gas Smart PlanFly BuysPower ShoutLPG and Standard Terms and Conditions apply where applicable.

FAQs

Where can I find natural gas prices for my region?
You can find an indication of the gas prices we have available on our prices page.
Where do I find my account balance and how do I understand my gas bill?
Click here for better understanding of your bill or you can register or log in to use Energy IQ to locate your account balance where you can also:
  • Manage bills and payments
  • Add properties and energy types
  • Organise moving house or premises in minutes
What options do I have if I’m having problems paying my bill?
We’re here to help keep the lights on and your house warm and comfortable. Here are some ways to get help to pay your bill:

Call us on 0800 300 400, Monday to Friday 8am – 8pm.

Perhaps Work and Income New Zealand can give you some extra help – phone them on 0800 559 009. Or phone 0508 283 438 for some advice regarding budgeting and managing bill payment from the New Zealand Federation of Family Budgeting Services.

You can also view Ways To Pay Your Power Bill on our website for information on how to pay your bill.
I forgot my Energy IQ username and password – how do I reset my password?
Please go to Energy IQ and have your customer number on hand to reset your user name or password. Feel free to find out more about My Account – please click here.

You can also view Ways To Pay Your Power Bill on our website for information on how to pay your bill.
I’ve heard about the Energy IQ App - how can I find out more?
Click here to visit our website for more information on our App.
You can also view Ways To Pay Your Power Bill on our website for information on how to pay your bill.