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Home LPG Bottled Gas for your home | Genesis NZ

Bottled Gas for Home

At Genesis we’re about helping our customers take control of their energy usage.  Whether you’re switching to us or moving house, we’ll make it easy for you with benefits like our Energy IQ app that make re-ordering your bottles easy as 1-2-3. If you switch your electricity too, we have some great offers and you’ll get the added benefit of both fuels on one-bill.


Ways to order a gas refill

Online form 

Energy IQ

Energy IQ App

REASONS TO CHOOSE GENESIS FOR BOTTLED GAS
 

Easy ordering via the Energy IQ app.
Get all your fuels on one bill and an additional prompt payment discount.
Reliable and safe delivery.
If you're switching from another provider, we will collect and return their bottles, when we make your first delivery, so you won’t be without gas.
Different plan options so you can choose to pay as you order or spread your payments evenly over the year.

Our best Bottled Gas offer for your home

One Free 45kg LPG Bottle

 
Bottled Gas Offer Details
  • 1 x free 45kg LPG bottle

Bottled Gas Pricing Details
  • Gas Bottle Refill Charge: $120.00
  • Monthy Rental: $11.00
  • Fixed LPG pricing for 6 months

Rewards with Genesis
  • 10% prompt payment discount
  • Earn Fly Buys Points
  • Power Shouts

Our Best Service
  • The convenience of one bill for all fuel types
  • The new Energy IQ app

Offers only applicable to residential customers.
Best current offers are compared to Genesis Energy’s equivalent current single fuel offers.
A $150 exit fee per fuel applies to fixed term plans.
Prompt payment discount applies when you pay your bill on time and in full.
In the case of a free LPG bottle your first order must be for 2 or more 45kg bottles. Free bottle is applied as a credit to your account.
$100 dual fuel credit is only applicable once per account. All credits are one-off and include GST.

FAQs

Where can I find bottled gas prices?
You can find an indication of the prices we have available on our prices page.
Where do I find my account balance and how do I understand my bill?
Click here for better understanding of your bill or you can register or log in to use Energy IQ to locate your account balance where you can also:
  • Manage bills and payments
  • Add properties and energy types
  • Organise moving house or premises in minutes
What options do I have if I’m having problems paying my bill?
We’re here to help keep the lights on and your house warm and comfortable. Here are some ways to get help to pay your bill:

Call us on 0800 300 400, Monday to Friday 8am – 8pm.

Perhaps Work and Income New Zealand can give you some extra help – phone them on 0800 559 009. Or phone 0508 283 438 for some advice regarding budgeting and managing bill payment from the New Zealand Federation of Family Budgeting Services.

You can also view Ways To Pay Your Power Bill on our website for information on how to pay your bill.
I forgot my Energy IQ username and password – how do I reset my password?
Please go to Energy IQ and have your customer number on hand to reset your user name or password. Feel free to find out more about Energy IQ – please click here.

You can also view Ways To Pay Your Power Bill on our website for information on how to pay your bill.
I’ve heard about the Energy IQ App - how can I find out more?
Click here to visit our website for more information on our App.
You can also view Ways To Pay Your Power Bill on our website for information on how to pay your bill.

Enjoy the benefits of bottled gas

Bottled gas is a great solution for heating, cooking and hot water. Whether you're switching bottled gas suppliers, moving house, or need to arrange a bottled gas refill, we'll make it easy for you.

Understand how your bottled gas works so you know when to order a refill and can avoid running out.
Watch now

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