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Home LPG Bottled Gas for your home | Genesis NZ

Bottled Gas for Home

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Enjoy the benefits of bottled gas

Bottled gas is a great solution for heating, cooking and hot water. Whether you're switching bottled gas suppliers, moving house, or need to arrange a bottled gas refill, we'll make it easy for you.

Understand how your bottled gas works so you know when to order a refill and can avoid running out.

5 GREAT REASONS TO CHOOSE BOTTLED GAS WITH GENESIS.

Monthly bottle rental options
Competitive bottle refill charge
Easy bottle re-ordering through our free Mobile App
Dual Fuel discounts available
Earn Fly Buys on the gas you use

Your Plan, Your Way

Sign up to bottled gas with us (minimum 2 bottles for first order) and we'll deliver your 45kg LPG gas bottles to your door. If you're switching from another provider, we will arrange the return of their bottles, free of charge. All our customers can enjoy prompt payment and dual fuel discounts.

Our best Bottled Gas offers and plans for your home

$90 monthly charge for
9 bottles

Bottled Gas Control Plan
You'll receive:

Spread the cost of up to 9 bottles over 12 months

Fixed monthly charge

10% prompt payment discount

Fly Buys points

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Add electricity and get:

15% prompt payment discount

Double Fly Buys points

The convenience of one bill

View our dual energy offers

One free 45kg
bottle of gas

with our Bottled Gas Smart Plan
You'll receive:

1 free 45kg LPG bottle

Fixed pricing for 6 months

10% prompt payment discount

Fly Buys points

The new Energy IQ app

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Add electricity and get:

$100 electricity credit

$100 dual fuel bonus credit

15% prompt payment discount

Double Fly Buys points

The convenience of one bill

View our dual energy offers

Offers only applicable to residential customers.
Best current offers are compared to Genesis Energy’s equivalent current single fuel offers.
A $150 exit fee per fuel applies to fixed term plans.
Prompt payment discount applies when you pay your bill on time and in full.
In the case of a free LPG bottle your first order must be for 2 or more 45kg bottles. Free bottle is applied as a credit to your account.
$100 dual fuel credit is only applicable once per account. All credits are one-off and include GST.

Bottled Gas Offers and Plan details

Bottled Gas Smart plan
One Free 45kg Bottle

Monthy Rental: $11.00

Gas Bottle Refill Charge: $120.00

Additional bottles: n/a

Bottled Gas Control plan
9 bottles

Monthy Rental: $90.00

Gas Bottle Refill Charge: get up to 9 bottles over 12 months

Additional bottles: $105.00

Bottled Gas Control plan
12 bottles

Monthy Rental: $120.00

Gas Bottle Refill Charge: get up to 12 bottles over 12 months

Additional bottles: $105.00

Bottled Gas Control plan
24 bottles

Monthy Rental: $220.00

Gas Bottle Refill Charge: get up to 24 bottles over 12 months

Additional bottles: $105.00

Residential LPG Bottled Gas Refill Request Form

Orders for bottled gas refills - Residential customers please complete this form. Business customers, please use our Business Bottled Gas Form.

Urgent Deliveries - If you have run out of bottled gas completely and require an urgent delivery, an urgent delivery fee applies.
Please call us on 0800 300 400 to check we can make an urgent delivery to your property as this may not be possible during busy periods.

If you're already a customer you can also order your 45kg bottled gas bottle refill in minutes through Energy IQ or the Genesis Energy Mobile App.

FAQs

Where can I find bottled gas prices?
You can find an indication of the prices we have available on our prices page.
Where do I find my account balance and how do I understand my bill?
Click here for better understanding of your bill or you can register or log in to use Energy IQ to locate your account balance where you can also:
  • Manage bills and payments
  • Add properties and energy types
  • Organise moving house or premises in minutes
What options do I have if I’m having problems paying my bill?
We’re here to help keep the lights on and your house warm and comfortable. Here are some ways to get help to pay your bill:

Call us on 0800 300 400, Monday to Friday 8am – 8pm.

Perhaps Work and Income New Zealand can give you some extra help – phone them on 0800 559 009. Or phone 0508 283 438 for some advice regarding budgeting and managing bill payment from the New Zealand Federation of Family Budgeting Services.

You can also view Ways To Pay Your Power Bill on our website for information on how to pay your bill.
I forgot my Energy IQ username and password – how do I reset my password?
Please go to Energy IQ and have your customer number on hand to reset your user name or password. Feel free to find out more about Energy IQ – please click here.

You can also view Ways To Pay Your Power Bill on our website for information on how to pay your bill.
I’ve heard about the Genesis Mobile App - how can I find out more?
Click here to visit our website for more information on our App.
You can also view Ways To Pay Your Power Bill on our website for information on how to pay your bill.

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