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Get up to $150 credit when you switch your electricity to Genesis.  

5 GREAT REASONS TO CHOOSE ELECTRICITY WITH GENESIS

Competitive rates
Flexible or fixed price plans
Prompt payment discounts
Earn Fly Buys
New Zealand based customer service centre

Your Plan, Your Way.

If you're joining Genesis for the first time, or you're an existing customer moving house, join or move your electricity online with Genesis and we'll make it easy for you by giving you a choice of future-facing tech just to say thanks. 

Looking for price certainty? Lock in great rates when you sign up to our 12 or 24 month fixed pricing plans. If you are renting or unsure what the next 12 months will bring, we have a flexible plan, with no fees if you move or cancel. All our customers can enjoy prompt payment and dual fuel discounts.

Choose from one of these great offers

Get a $150
electricity credit

Price Park 24 Month Plan
You'll receive:

$150 electricity credit

Fixed pricing for 24 months

10% prompt payment discount

Fly Buys points

Sign up now
Add gas and get:

A $150 natural gas credit

Or 1 free 45kg LPG bottle

$100 dual fuel bonus credit

15% prompt payment discount

Double Fly Buys points

Double Power Shouts

The convenience of one bill

Get a flexible
electricity plan

No Fixed Term Plan
You'll receive:

No fixed term plan

A flexible electricity plan

10% prompt payment discount

Fly Buys points

Sign up now
Add gas and get:

A flexible natural gas plan

Or 1 free 45kg LPG bottle

No exit fees

15% prompt payment discount

Double Fly Buys points

Double Power Shouts

The convenience of one bill

Get our current lowest
electricity prices

eSaver 12 Month Plan
You'll receive:

Fixed pricing for 12 months

Our lowest electricity prices

5% prompt payment discount

Fly Buys points

Sign up now
Add gas and get:

Our lowest natural gas prices

Or 1 free 45kg LPG bottle

$100 dual fuel bonus credit

10% prompt payment discount

Double Fly Buys points

Double Power Shouts

The convenience of one bill

Offers only applicable to residential customers.
Best current offers are compared to Genesis Energy’s equivalent current single fuel offers.
A $150 exit fee per fuel applies to fixed term plans.
Prompt payment discount applies when you pay your bill on time and in full.
In the case of a free LPG bottle your first order must be for 2 or more 45kg bottles. Free bottle is applied as a credit to your account.
$100 dual fuel credit is only applicable once per account. All credits are one-off and include GST.

FAQs

Where can I find power, gas and bottled gas prices?
You can find an indication of the gas prices we have available on our prices page.
Where do I find my account balance and how do I understand my power bill?
Click here for better understanding of your bill or you can register or log in to use Energy IQ to locate your account balance where you can also:
  • Manage bills and payments
  • Add properties and energy types (electricity, natural or bottled gas)
  • Organise moving house in minutes
  • Enter a meter read to get an updated power bill
What options do I have if I’m having problems paying my bill?​
We’re here to help keep the lights on and your house warm and comfortable. Here are some ways to get help to pay your bill:
Call us on 0800 300 400, Monday to Friday 8am – 8pm.

Perhaps Work and Income New Zealand can give you some extra help – phone them on 0800 559 009.
Or phone 0508 283 438 for some advice regarding budgeting and managing bill payment from the New Zealand Federation of Family Budgeting Services.

You can also view Ways To Pay Your Power Bill on our website for information on how to pay your bill.
I forgot my Energy IQ username and password – how do I reset my password?
 

Please go to Energy IQ and have your customer number on hand to reset your user name or password. Feel free to find out more about Genesis Energy IQ – please click here.

I’ve heard about the Genesis Mobile App - how can I find out more?
Click here to visit our website for more information on our App.