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Get up to $150 credit when you switch your natural gas to Genesis.

5 GREAT REASONS TO CHOOSE NATURAL GAS WITH GENESIS.

Competitive gas rates
Flexible or fixed priced gas plan options
Prompt payment discounts
Earn Fly Buys on the gas you use
New Zealand based customer service centre

Your Plan, Your Way

Make the most of having natural gas piped to your home with one of our competitively priced fixed price plans. If you are renting, the flexible plan has no cancelation or moving fees.

All customers can enjoy a prompt payment discount when you pay in full, on time and if you have your power and gas with us, you will receive a duel fuel discount.

Choose from one of these great offers

Get a $150
natural gas credit

Price Park 24 Month Plan
You'll receive:

Fixed pricing for 24 months

$150 natural gas credit

10% prompt payment discount

Fly Buys points

Sign up now
Add electricity and get:

A $150 electricity credit

$100 dual fuel bonus credit

15% prompt payment discount

Double Fly Buys points

The convenience of one bill

Get a flexible
natural gas plan

No Fixed Term Plan
You'll receive:

No fixed term plan

A flexible natural gas plan

10% prompt payment discount

Fly Buys points

Sign up now
Add electricity and get:

A flexible electricity gas plan

No exit fees

15% prompt payment discount

Double Fly Buys points

The convenience of one bill

Get our current lowest
natural gas prices

eSaver 12 Month Plan
You'll receive:

Fixed pricing for 12 months

Our lowest natural gas prices

5% prompt payment discount

Fly Buys points

Sign up now
Add electricity and get:

Our lowest electricity prices

$100 dual fuel bonus credit

10% prompt payment discount

Double Fly Buys points

The convenience of one bill

Offers only applicable to residential customers.
Best current offers are compared to Genesis Energy’s equivalent current single fuel offers.
A $150 exit fee per fuel applies to fixed term plans.
Prompt payment discount applies when you pay your bill on time and in full.
In the case of a free LPG bottle your first order must be for 2 or more 45kg bottles. Free bottle is applied as a credit to your account.
$100 dual fuel credit is only applicable once per account. All credits are one-off and include GST.

FAQs

Where can I find natural gas prices for my region?
You can find an indication of the gas prices we have available on our prices page.
Where do I find my account balance and how do I understand my gas bill?
Click here for better understanding of your bill or you can register or log in to use Energy IQ to locate your account balance where you can also:
  • Manage bills and payments
  • Add properties and energy types
  • Organise moving house or premises in minutes
What options do I have if I’m having problems paying my bill?
We’re here to help keep the lights on and your house warm and comfortable. Here are some ways to get help to pay your bill:

Call us on 0800 300 400, Monday to Friday 8am – 8pm.

Perhaps Work and Income New Zealand can give you some extra help – phone them on 0800 559 009. Or phone 0508 283 438 for some advice regarding budgeting and managing bill payment from the New Zealand Federation of Family Budgeting Services.

You can also view Ways To Pay Your Power Bill on our website for information on how to pay your bill.
I forgot my Energy IQ username and password – how do I reset my password?
Please go to Energy IQ and have your customer number on hand to reset your user name or password. Feel free to find out more about My Account – please click here.

You can also view Ways To Pay Your Power Bill on our website for information on how to pay your bill.
I’ve heard about the Genesis Mobile App - how can I find out more?
Click here to visit our website for more information on our App.
You can also view Ways To Pay Your Power Bill on our website for information on how to pay your bill.